Garage Door Repair in WPB, FL - Page 23

Rick Shipman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Have used you in Tampa, but this was my parents house in Atlantis. Set up work for when I was there on business. Installer Eric called in sick I found out when I called at 11:45 during my 9-12 window. Had to catch a flight so postponed until next day when installer taking Eric's place said it would be 4 hours later. Eric put in new motor next morning but just left cord dangling. For $570 I expected total installation as it is an easy splice into existing cord and hook up door to chain. House has sold since and inspector put on report garage door inopperable. Expected the job to be done after paying that much.

Ron Glassman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the first call to the completion of the repair, everything went as promised. That's a rare customer experience these days. I highly recommend you. Eric was professional, friendly, clean and polite. Well done.

Susan Casson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision door repaired my garage door after I was somewhat skeptical. They came within the time frame promised. Once here they were very professional and polite. There was a misunderstanding that we had in price, but it was immediately taken care of. I will again call them should I need repairs done as they were very fair, apologetic, accommodating, thorough and especially prompt. It is always a pleasure doing business with people who are as customer service oriented as they are. I RECOMMEND THEM 100%........DO YOURSELF A FAVOR AND CALL THEM!!!!! Thank you Precision!!!!

Marisol Urena

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I choose your company because of how well organized and detailed your web site is and availability. The technician was very knowledgeable and professional we discussed the issues at hand and after weighing my options, I decided that my best course of action both equipment and financially was to replace the garage door openner. In a matter of minutes, the job was completed, I was given detailed instructions on how to properly operate the equipment as well. Overall rating would have been a ten. Thank you Hector!!!

Roy Vrchota

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Work was done promptly and professionally. I was pleased with the end product. I will use you again and I will recommend you.

Cathy Frisosky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

In 2011, we had Precision Garage Door install an opener, rollers, spring, cable & keypad at our home in TN - we were extremely happy with the service & the quality of the operation of installed parts. We transferred to FL 12/2014 needed a new garage door opener, rollers, & keypad so we called Precision - Eric was the technician came and we were extremely happy with his honesty and workmanship. On 5-4-2015 called Precision - bottom panel of exiting door was rotted and wanted to replace the panel if possible or get a price on replacing door entirely. Robert Astrologo came out - after researching he determined the panel couldn't be replaced - so quoted the price of a new door. He also addressed the issue with the rotting bottom panel on the old door - I was thrilled that there was a solution (water puddles so he showed me how the door could be installed to hit the garage floor instead of the driveway). Also indicated that he would order wider trim that wraps around the outside of the garage - this would eliminate the need to make repairs/touch ups after door was installed...of coarse I wanted to have the new door installed - it solved all the problems and more!! 5-27-2015 Bobby the installer arrived with the new door. We discussed the install and I reviewed the "special installation" instructions as per the salesman Robert. I was informed that it would violate code and that they could not install the door as I had been told. In addition, the wider trim wasn't anything that they could do as well. Bobby called Robert and he denied ever saying any of this to me??? Where would a homeowner without construction knowledge come up with this. Robert called Bobby back later and indicated that he had the water issue only with me??? I did have the door installed b/c they had $900 of my money and I didn't want to deal with return fees or whatever might come up. Bottom Line: I felt violated being called a liar and being lied to. Bobby the technician was excellent with the installation of the door, very understanding - never accused me of lying. If you are considering calling Precision - I would recommend Bobby or Eric. Run from Robert! Before the technicians left I had a phone conversation with the franchise owner. He apologize for the entire situation and agreed that Robert was the master mind behind the "solution" to my problem b/c the common homeowner would not have that type of construction knowledge. Nothing was offered to me for having to deal with this but in the end we are extremely happy with the door - it is quiet, efficient and looks great.

Morty Koppel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I used Precision today for the first time . Found them online , read all their reviews and decided to give them a call . Precision was the only one I called and I could not be happier in my choice . Alex came right on time he was very professional and did excellent work . Checked my problems explained them to me and the different packages they offer . He did everything he said he would and more . I would definitely recommend Precision to anyone in need of garage door repair .

Stephen Dean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I do appreciate very much, the professionalism and knowledge that was displayed by Mr. Sean McCarthy and Mr. Dustin. We give them SIX STARS. They were also very friendly and courteous. It was a great pleasure doing business with your company.

Charles Payne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I could not be more pleased with the two replacement garage doors, Robert, Bobby, and Andrew were perfect and professional. An awesome job, nothing but praises, not one issue from start to finish. Would recommend Precision over the other 2 companies I consulted, not even close! Cool, quiet, sturdy, doors with over the top install and sales, what else can I say!

Michael Nissenbaum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very professional service from Hector Rivera. I called early AM. Had an appointment that afternoon Tech was very knowledgeable, took the time to explain what service i needed and my system is working like new!!

Josh Fenton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Today I had the pleasure of having Precision Door Service complete a spring replacement on our garage door. The technician (Eric D.) was fantastic. He called when he was about 20 minutes away, showed up on time, was courteous, professional, and did an absolutely perfect job. He even left the work area cleaner than it was when he arrived. Of all the times I've ever had any in-home service performed, this was hands-down the best experience I've ever had. I would recommend Eric and Precision to everyone who has any issues with their garage door.

Tom Helms

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five Stars - quick, professional and courteous. Hector was great!

Juanita Reid-forbes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was happy choosing "Precision" for my garage door repair. Technician "Hector" was very friendly and professional. I was comfortable having him in my home. I admire your company's policy of providing the customer with your Technician's bio prior to the appointment date.

Michael Shaev

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars, no question technician was polite, informative, and very professional

Enrique & christina Casanova

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision on recommendation from neighbor and response from phone to door less than 2 hours. I thought all I needed was a new belt (broken in half ) but Eric explained that the whole unit must be replaced. It was only 12yrs old so I guess it was time. After a price shock, new Garage door opener was up and running in 1 hour. very happy with service.. Thanks Eric....

Cathy Frisosky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Have had Precision Garage door systems now at two homes we have lived at. The systems are extremely quiet and never had any issues with them once they were installed. Every service technician that has come to our home whether to install or give an estimate has been kind, courteous, and very knowledgeable. Would recommend Precision Door Service for any garage door issues/problems!

Joe Halgus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five stars. Bobby came out on a Sunday, no extra charge, called a half hour before he would arrive and worked quickly and neatly to replace the spring on our overhead garage door. Thank you to Precision for a great job!

Diane Radice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician Hector was very kind and courteous not pushy didn't make us purchase something we didn't need was very quick and clean with his service will recommend your company very highly. Thank You Joseph Radice

Jules Kuperberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with work. Technician was very competent.

Test Test

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After deciding to not replace my motor in Precision's prior visit to install new springs and overhaul my door within the past couple of months, I concluded this month that it would be a wise investment. Sean handled my job extremely well, scheduling a time on Saturday morning that was convenient for our family. He was very skillful, knowledgeable, and personable in all that he did, and I was again a very satisfied customer. I recommend Precision without hesitation to anyone needing garage doors serviced or replaced. They are experts in their craft and exceptionally customer-focused, making it a very rewarding experience to use their services.

Maggie Sinclair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision technician Bobby - knowledgeable and friendly - arrived as scheduled and immediately began his assessment of our inoperable garage door opener. He clearly explained why it was not working and what could be done repair-wise and he answered our questions. Given the age of the unit and what it would take to repair it, he recommended replacing it and we agreed. He efficiently and capably installed the opener/track, sensors, wall switch and outdoor keypad. He reviewed each of these components with us and set the code for the keypad. We now have a new, quiet unit with features the old unit didn't have. We should add that we received an email prior to the service call, and after, including our paid invoice. Don't hesitate contacting Precision.

Ruth Rosen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed to get to work when my garage door failed to open. I chose Precision from YP because they are BBB Accredited plus they had same day service. Noah, the service rep was polite, courteous and efficient. I would absolutely recommend this company. In every way they really are 5 star!

Susan M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Service from Precision Door! Bobby came out to fix an older model that I had, I didn't have the funds to get a brand new one at the time, but he did some adjustments and it runs great! He explained how a new system would be in my best interest seeing that I had old springs, and he did a great job! Thanks, Bobby!

Paul Cunningham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Making appointment was quick and easy, everything happened as planned. Hector called to confirm arrival time, evaluated my needs and completely explained 3 options (good,better and best) When agreed he was one part short, said would go to shop and return in one hour, he did and with partner (Adam). Job was completed in 1 1/2 hour with great professional quality. On scale 1 to 5 I give a 6

Lowell Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My spring broke and was replaced within 4 hours of my call by Mr Dennison. A definite 5 star service.

bill creasey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had used Bobby before at another home years ago and he did a very good job and i saved his number. I called Bobby and he coordinated a morning appointment the following day. He had nothing but positive praise for precision which I take as important. Bobby let me know the time that he would be here the next morning and proceded to replace door opener with belt drive, opening pad, safety beam at bottom, programed 2 cars and explained everything to me in a professional manner, and cleaned up garage. Bobby gets the highest score you have for performance, 5. I can see that that your company is successful due to good management, employees like Bobby and attractive vehicles. You can be assured that I will promote your company to my golfing buddies at PGA NATIONAL.

Alvin Schneider

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

thank you for your prompt response to my door problem and more importantly for the skill and knowledge of the technician , Roberto. He is well of knowledge and explained the solution to my door problem in terms I felt comfortable with . Service is 5 Star

Charles Kopp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with Alex, the tech sent out to fix my busted spring. Not only was he courteous, but early, and a nice guy. I know that if this problem arrises again, I will use your company.

Trisha Hanley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had just purchased a new garage door opener for the second time in a year and lo and behold, just when my husband leaves for a business trip, the garage door opener breaks again! No matter what I did, I couldnt get the garage door to go back up. I called Precision and they were able to send their Technician, Alex, out to look at the problem. He called in advance and was right on time for the appointment. Turns out, it was a very simple fix where all he had to do was tigbten the drive belt on the door opener motor. He charged me only for the service call and my garage door is working once again. It is quiet and barely makes a sound when in use. Thank you to Alex for fixing the problem and for Precision for being such a class act!

Matt & Fawn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Told one price on the phone and it was double when the tech arrived. Haggled with price for 30 min before agreeing on a price. Price went from $370 down to $250 for replacing springs. Tech did a good job with install.