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Reviews for Merrick - Senior Lead Technician
Damian Fronzaglia
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very pleased with the whole process. Scheduled a visit late Friday afternoon for a window of 12-2pm for Sat. Received conformation emails and texts. Also, received a notice from the company that a technician was on the way and a personal call from the technician to confirm his ETA. Communication was excellent. My technician, Merrick, assessed the issue at hand and once given the green light to begin the work did so very quickly and completed the job a little sooner than expected. Highly recommend this company!
Technicians: Merrick - Senior Lead Technician
Service: Broken Garage Door Spring Repair
Mark Stang
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Merrick came out to service my garage door after the pulley cable came off the spool (my fault!). He was on time, courteous, professional, and did a great job. I've only had to call on Precision Garage Door two times for garage door repair, and in both cases, I received excellent service.
Technicians: Merrick - Senior Lead Technician
Service: Garage Door Repair
Greg Harrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Merrick and his assistant did a great job on our garage door
Greg Watson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My garage door spring broke at 10am. My technician, Merrick Gayle arrived at 11:30 and my garage door was repaired in an hour. Amazing! Merrick was very nice and professional, a great guy and very helpful with what was needed to properly repair my garage door. It hasn’t worked this well for 20 years. Thanks for everything, Greg Watson
Technicians: Merrick - Senior Lead Technician
Service: Broken Garage Door Spring Repair
Craig Foster
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We had an emergency. The Precision technician and his apprentice arrived in a timely manner. They were friendly, efficient and fixed my problem on a Friday night! I was grateful for their professionalism.
Terrie Warden
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The young man was very polite explaining everything, I called and the came out the same day have been using precision for a few years now. AWESOME GROUP !!!!!!!
Technicians: Merrick - Senior Lead Technician
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
MARIUS CRET
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Hi, I was very pleasantly surprised by the punctuality with which the technician Merrick Gayle arrived for this service. A very polite and sociable person, with a solid confidence in the job he practices. I don't know how many such employees you have, but he must certainly be an example for the other colleagues. So in conclusion, a very pleasant experience with your company. Thank you for this intervention, with great appreciation, Marius
Technicians: Merrick - Senior Lead Technician
Service: Broken Garage Door Spring Repair
Product: Springs
Nelson Boscan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excelent service, I make appointment today saturday in the morning for the same day in the afternoon; the technician was very nice And effective; make a service, reprogram de sistem, program a new remote control in approximately 30 minutes
Technicians: Merrick - Senior Lead Technician
Service: Garage Door Repair
Colleen Mchenry
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Amazing service. Called Friday evening and they had someone at my home the next morning, prompt and friendly.
Ben Garner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My service tech Merrick went above and beyond for my garage repair. Merrick is the type of guy I could hang out with watching the game at a local sports grill. The sensors and remotes are now working, and the new wheels make the garage almost silent. My only disappointment was the MYQ app not linking to the MYQ garage door opener. I'm surprised they don't have hubs available for installation, but it's something cheap and simple that I can do myself.
Russell Quinn
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision Garage Door Service based on the Google reviews for your company. It showed the company has a 4.9 rating which I feel is amazing! The service technician, Merrick Gayle, showed up exactly on time as promised. I found him to be pleasant, courteous, and professional in both in inspection of the door and related repair. He gave me multiple estimates from replacing the entire door all the way to basic minimum required repairs needed. With help from Merrick, I decided that the door itself was fine but I decided to do more than the minimum repair. I had the springs replaced, new bearings, new wheels, along with proper lubrication and required door balancing that Merrick recommended. Merrick was fast and efficient in the repair process. I was impressed with both his skills and knowledge relating to garage door repairing. All needed parts were on his truck and he had it working as good as new in a short time. Thank both Precision and Merrick for the quick and proper repair. Even got a (2) year warranty! Great service for sure! Russ Quinn
Harriet Amato
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Any time I have called Precision, they always came right away, fixed the problem and their fees are reasonable.
Technicians: Merrick - Senior Lead Technician
Service: Garage Door Repair
Bruce Lewia
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
From requesting service last night and talking with Andy, I was scheduled an appt today Saturday from 10 - 12 AM. The tech, Mr Merrick Gayle called me at 0930 informing me that he would be arriving in about 20min. Arrival as scheduled, checked out my issue and informed me that the plan of action would be to replace the worn out 25 year old garage door opener. The exceptional and very professional did exactly that and completed the work as stated in about 90 minutes. His work was Top Shelf and he also made sure he trained me on the new unit, programmed my remotes and cars’ systems, and cleaned up the area. From start to finish, I was very impressed and 100% Satisfied! Outstanding workmanship and a high quality product. I highly recommend Precision Door Repair!!!! Happy Holidays and Thank You
Technicians: Merrick - Senior Lead Technician
Service: Garage Door Opener Install
Product: Garage Door Opener
Sharon Joyner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Exceeded Expectations. Tech Merrick Gayle was knowledgeable and thorough.
Technicians: Merrick - Senior Lead Technician
Service: Garage Door Repair
Lynn Ouslander
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I really made the right decision calling Precision Door. Having just moved in, I knew the garage doors were in rough shape and the previous owner didn't leave the remote for one of the doors. Now they operate like new. I hit the jackpot with service and quality!
Technicians: Merrick - Senior Lead Technician
Service: Garage Door Opener Repair
Product: Garage Doors
Christopher Carmona
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
An appointment was quickly scheduled for the same day. The technician arrived within the specified window. Merrick was very knowledgeable, courteous, and honest. He helped me claim a warranty benefit that I was unaware of, and saved me a lot of money.
Technicians: Merrick - Senior Lead Technician
Service: Garage Door Repair
Tomasito Rubio
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Satisfied.
Nan Pope
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Merrick, the repair technician was prompt, polite and diagnosed the problem and repaired it all within 10 minutes. I was very satisfied..
Technicians: Merrick - Senior Lead Technician
Service: Garage Door Repair
Erasmo Jimenez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick response in order to attend my need and the technician was very punctual, professional and very cooperative. High quality job and I fully recommend this service.
Christine Russo
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The tech was very nice and explained what he needed to do and the cost. I appreciated knowing that in advance.
Technicians: Merrick - Senior Lead Technician
Service: Garage Door Repair
Lawrence Hawkins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had a bad experience with another individual a few weeks prior for a spring repair. That pricey repair did not work out so well. Precision sent a knowledgeable technician as well as an honest professional. My garage door is better than it has ever been, even after the original install.
Technicians: Merrick - Senior Lead Technician
Service: Broken Garage Door Spring Repair
Product: Springs
Steve Feigelis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
As I was leaving the house and closed garage I noticed that door would not go all the way down and then return up. I noticed a hanging cable. I called Precision at around 9:40 am on Saturday and Merrick showed up around 1:30. He walked me through the problem and pointed out a few other issues that would need attention as well. He did a great job. Provided pix of his repairs, he was courteous and professional and pleasant. I’m very pleased.
Technicians: Merrick - Senior Lead Technician
Service: Broken Garage Door Spring Repair
Product: Cables
Petrina Sparacino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Merrick was kind and respectful and explained what he did to fix my door. It was a life saver since it was the weekend.
Technicians: Merrick - Senior Lead Technician
Service: Garage Door Repair
Richard And Diane Joerger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quality work. Professional and excellent customer service. Recommend highly.
Technicians: Merrick - Senior Lead Technician
Service: Install Garage Doors
Product: Garage Door Opener
Sabata Davidson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Merrick was very professional and knowledgeable great service
Technicians: Merrick - Senior Lead Technician
Service: Garage Door Repair
Carmen Milian
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision came out on time and the technician they sent, Merrick was knowledgeable and professional. He explained our options for repair and or for new opener. He was also patient with all our questions and answered all. Very pleased.
Technicians: Merrick - Senior Lead Technician
Service: Garage Door Repair
Ken Rubin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast response time for repairs. 2nd home using precison garage doors. Always top service!
Robert Nappi & Sherie Scalzitti
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Merrick Gayle, was terrific at repairing our garage door. It works like a charm. Would recommend Merrick Gayle to my neighbors. Thank you for your quick response to our problem.
Technicians: Merrick - Senior Lead Technician
Service: Garage Door Repair
Product: Belt Drive Garage Door Opener
Tavis Brown
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On 3/17/2025 I contacted precision door company to visit my home to repair my garage door rollers. Precision door company scheduled me the same day. So awesome! Technician name , Merrick Gayle and his assistant visit and service was conducted in a professional manner. Also, the assessment observations and pricing was reasonable. I would highly recommend Precision Door Company to anyone who needs residential garage door repair or installation.
Marlene Findlay
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very impressed with the online scheduling. I logged on to the website 7:20am and was able to secure a spot between 8am - 10am. The technician called 30 minutes before his arrival and he was on time. He was professional, listened to my needs and walked me through my options. I did not feel pressured nor rushed. I am happy with My decision and would happily recommend Precision to friends and family. That technician is an asset to your company.
Technicians: Merrick - Senior Lead Technician
Service: Garage Door Opener Install
Product: Garage Door Opener
License
Contractor License#U-22629 / #23-GD-22889-R / #MC2200041