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Our garage door springs was broken and after looking up different garage repair companies online, we decided to try Precision based on the positive reviews we read. After our experience today with Chris C, I can confirm that the reviews are spot on! I called the office at 8:30 am and was given a 1:30 pm to 3:30 pm appointment window. Right at 1:30 pm, Chris gave courtesy to call to say that he'll be here by 2 pm. He was on-time, polite and friendly. He found the problem (broken springs) but also thoroughly checked the rest of the mechanism and recommended that we replace the rollers to the nylon rollers. I do want to point out that he was never pushy to us, at all. In fact, originally we decided to only replace the springs to which he responded okay and to give him one to two hours to complete the work. He continued to remain polite and courteous. After he's finished, he did a walk through, explained the charges in detail as well as the warranty that comes with it. We also very much appreciate the coupon he applied to make us a repeat customer. I know having unexpected broken garage door is no fun but we really appreciate Chris help to make it least painful as possible. Bottom line, we are very satisfied with our first experience with Precision and will use them again in the future. Thank you Chris!

- Chandra Suyono

Technician Rony was polite, professional, on time and friendly. He explained and “showed “ me the problem. He gave me written choices of service. (No surprises) I will certainly recommend Rony and Precision to my friends and neighbors. Thank you. Good job.

- Linda Edwards

Teddy did an excellent job in updating our system. We had worked with Precision Overhead in CT so it was only natural to do it again in FL. Teddy did a great job explaining our options and once we chose to go with a new system he was back later that day and completed the project with little interruption to our day. I would highly recommend your company.

- Steven Kriger

We had Precision replace our garage door five years ago, they did a great job. I needed to tweak the height, I called Jim offered to come over if his instructions on the phone did not work, they did great quick service call on the phone. Needed a new key pad, called this week, they were here early in their window, replaced the keypad, tuned up the door and out. Perfect service company. Thank you !

- Kevin Keane

Edwin was fantastic! A true professional. He was extremely knowledgeable and answered all of my questions. The installation went fast and smooth. Thank you for your work!

- Neil Pansini

Original repair in February was not correctly repaired. Spent $400 but unprofessional repair. Called back September to report concern about faulty repair in February. Today Ken Odoerno serviced/repaired garage door professionally. Finally some peace of mind. Concerns for garage door faulty functioning have diminished. For Ken-5 stars. But previous service in February 2stars. Thanks Ken

- Bonnie Cicchitto

Rony has been very helpful, concerned, and easy to work with. I highly recommend him and hope he will continue to service any possible future needs.

- Joan Riese

The service from beginning to end was great. Chris came out as scheduled, evaluated the situation and recommended options. Chris was more than informative, he was pleasant courteous and fast. Kudos to all involved from the staff to the installer. We ended up replacing the springs and installing new rollers. I am satisfied, well worth five stars.

- Glenn Wells

Got a repair appointment within 24 hours. Technician Daniel arrived early and repaired springs while honoring warranty. Excellent customer service and first rate repair service.

- Eric Sands

I had looked on line and found your company. I looked your fire felt it might be a good fit and chatted with a representative. Felt good about our conversation and decided set up an appointment. All was very satisfactory. JEFF B the as prompt, knowledgeable and took care of my needs in this service call. He gave me 3 options got me to decide along with his opinion. That made me feel confident and content I made the right decision to go forward and have Jeff complete the job I chose to proceed with. At this time I am satisfied with his work.

- Richard Zabon

My technician, Ken, was prompt, knowledgeable, and pleasant. He fixed my garage door, and also showed me how to release it manually. Very pleased. I do think, however, that $89.95 for a service call is very high.

- Noel Gordon

I got to tell you William H is a great tech very fair courteous and all around knowledgeable very skilled that got the job done quickly I will absolutely recommend Precision Garage to everyone thanks again to William H Frank Laquidara

- Frank Laquidara

Excellent service same day need. Service tech was courteous, answered all of my questions, and called before his scheduled arrival time. I thought the parts were a bit pricey, but I was not charged an installation fee. I was going to do this repair myself, but the high tension torsion spring is potentially very dangerous for a novice to install. Bottom line, my garage door works great with the up grades now. I thought the price was fair and the products seem to be quality items. I will recommend you folks to others who have similar needs. Thanks again for coming out the same day I requested service.

- John Beers

Precision installed my door two years ago, and serviced it recently on a Sunday. I thought I had a serious problem, and it turned out to be less serious than I thought. The technician, Ken, was wonderful and very helpful. They are a very professional company.

- Patricia Zirkel

Wonderful service. Very responsive. Arrived on time.

- Joyce Bruck

I had a very good experience with the 2 employees that came to replace my door. Jose and Mertich are so knowledgeable and they took the time to explain what and how they were going to do the job, Making me very comfortable and i'm very satisfied i choose this company. I would gladly recommend Precision anyone and everyone who need a new or a a repair garage door Thank You . RG

- Richard Guevara

Ed was our serviceman. Door was dented and fixed. Expained what he was going to do and fixed the door like new. Come over an 1 1/2 hours before scheduled time. Would recommend Precision Garage Door

- Alan Wildstein

Repair person excellent!

- Janet Friel

Second experience with Precision. Hands down lights out professional. Service tech are extremely professional and knowledgeable. You cannot go wrong.

- Derek Smith

Ken was a professional, it was a pleasure to have him work on our door.

- Les Melvin

Very satisfied on the work that was done on my garage door. Even came out on Sunday at no extra charge!

- Gordon Merle

Great service and price.Riley kept us informed every step.

- Bob Cornish

My garage door motor/lift fell off the ceiling of the garage and wired door opener stopped working. My sister recommended Precision as she has used them and was very satisfied with their work. To my surprise Precision garage door was open on Sunday and was able to schedule an appointment within hours to do the repair. The technician was prompt, professional and clearly explained what needed to be done as well as the fee. I am very happy with the repair.

- Pat

I was a pleasure to deal with a prompt and professional company. The Technician that came out was very knowledgeable ID the problem very quickly. He was very personable polite and I ask for him again when I need service. Precision is the company to call for service, You wont be sorry that you did. I highly recommend them .

- Margarett Maran

Precision installed this door and lift. I was closing on my house the next day. Micha came, quick fix, and lubricated all moving parts. Thank you Precision for the quick appointment. This is why I used you for my house in NJ!

- Lois Justry

excellent, on time performed all requests in a professional and timely manner !

- Larry Greenley

Edwin was professional, efficient and courteous. I've done business with Precision in the past and I did not hesitate to recommend them to a friend who I coordinated the service for.

- Peter Lawrence for Myles Kassman

Excellent service, thank you

- Marylou Prazeres

Jim Magani was very nice, polite and he explained everything to me. He was also courteous and respectful. I Would highly recommend him.

- Deanne Mcpherson

When my garage door spring broke, I knew immediately who to call from my prior experience with Precision. Fast response the next morning with an expert repairmen had my garage door back in perfectly working condition. The price is right and the customer service memorable. Keep up the great customer service attitude.

- Gerard Paquette