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Reviews for Logan - Lead Technician
Dennis S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called for service as my main garage door was totally dead/without power. Scheduler was able to get someone to me very quickly. Within an hour Logan (service technician) arrived. Within minutes he diagnosed the issue and began work. Within a couple hours the entire door opener and all needed hardware was replaced and better than new. Very impressive experience with your company.
Michael & Michele Nepaul
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our original call was to replace an old operator with a new WiFi enabled one. We purchased our home less than a year ago and also wanted the door serviced because we were unsure when it was last serviced and the door was quite jerky and noisy. Having had some prior experience with garage door repairs in our other homes, we knew more needed to be done other than the operator replacement. Both Logan and David arrived timely and were very professional. They educated us on what was going on with the door: Old/Worn spring, aging cables, and end of life metal rollers. We were especially impressed they had all parts on the vehicle to perform the repairs and replace the operator. Work was done timely and neatly. After work was completed, Logan and David spent time reviewing with us the work performed. We are thoroughly satisfied with the technicians' knowledge and professionalism.
Technicians: Logan - Lead Technician
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Janet Schwarzer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
they showed up when they said they would , service man was very nice , and suggesting things that I needed repaired but not pushy , my problem was fixed very quickly and efficiently
Technicians: Logan - Lead Technician
Service: Garage Door Repair
Matthew Valadez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I’m very happy with the service, Logan was fantastic very polite, knowledgeable and helpful. I would recommend this company to anyone.
Technicians: Logan - Lead Technician
Service: Garage Door Repair
Jesse Robinson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service was excellent, but the price was highly surprising and disappointing. The technician was knowledgeable, courteous and prompt. He explained the problem and what action was needed to solve the problem. He accepted the fact that we met over five years ago when he installed the door, but I hoped that we don't meet again soon. Great guy, great service.
Technicians: Logan - Lead Technician
Service: Garage Door Opener Repair
Brad Clifton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Recommended certified installer by LiftMaster. By far the best garage door company I have the pleasure to experience in 12 years. The appointment was scheduled with in minutes of the request and Logan the technician called to confirm his arrival. He was able to listen and evaluate my needs without problem. Did not try to up-sale me. Was able to install on the spot after estimate of need. You are on my list of keepers, glad I could support a local business and thank you for support of the military.
Technicians: Logan - Lead Technician
Service: Garage Door Opener Install
Product: Garage Door Opener
Patty Hall
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
In 2019, we had Precision Garage Doors put in 2 doors for us for $5900. They did an excellent job. We just got a quote from them for 2 more of the exact same doors; guess how much? In 6 years the price tripled!! They just quoted $17,600. Won't be happening in this lifetime. The 1 star is for the price.
We are very sorry that everything has gone up since 2019, we wish it wasn't the case. The doors we quoted you were insulated vs the uninsulated ones you received in 2019, that are no longer manufactured.
Technicians: Logan - Lead Technician
Service: Install Garage Doors
Hermine Leff
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Remarkable! Logan was dispatched and came a couple of hours later. Fixed the spring and bearings in a short period of time. Friendly and knowledgable.
Sharon Mandel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Logan was great. Professional, knowledgeable, and personable. It was a pleasure to meet him. Thank you Logan.
Technicians: Logan - Lead Technician
Service: Broken Garage Door Spring Repair
Alejandro Penate
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Way too expensive service, $70 pair of springs replacement cost me $750, it means more than $600 labor....disappointing.
Technicians: Logan - Lead Technician
Service: Broken Garage Door Spring Repair
Gary C.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My ancient Garage Door motor died Good Friday (night) after many years of service. We have been in our house 38 years. We knew this day would come. At 9 pm (to my surprise) Precision Door was taking calls until 10pm. I was quickly set up with an appointment for Saturday (10am-noon). By 2pm (less than 24 hours) my entire system was up and running with new motor, springs, rollers, pulleys. QUIET, SMOOTH running operation. LOGAN was FANTASTIC. He programmed the hand held remotes, the vehicle garage door opener buttons, the exterior wall entry key pad and walked us through the phone app. AMAZING PRODUCT. GREAT COMPANY. FANTASTIC TECHNICIAN. Thanks Logan. - Gary & Mona
Matt Masemore
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Making an appointment online was easy and fast. The technician Logan was punctual and quite good. It was an enjoyable experience.
Susan Nesbit
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I found your company online, was impressed by your reviews and rating. I found booking an appointment online easy to do and the response time to be just what I needed. Your technician Logan was so courteous and patient in answering all my questions. His work was excellent. Thank you.
Technicians: Logan - Lead Technician
Service: Garage Door Opener Install
Product: Garage Door Opener
Michael Donn
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick response on a Saturday and Logan, the service rep, did an outstanding and very professional job for us. Also, since we had not used Precision before, it was very impressive that prior to his arrival they sent his photo and bio so we were assured that he was from the company. Well done Logan and Precision and rest assured we will use your Company for all future issues.
Charles Curcio
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We used you last year and were extremely impressed and pleased with your work and overall performance. Today we had a new motor ,key pad, rollers etc. Logan was amazing! He completely explained everything and was so courteous and respectful. We will only use Precision moving forward !
Technicians: Logan - Lead Technician
Service: Garage Door Opener Install
Product: Garage Door Opener
Lynn E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was able to get an appointment promptly. The technician Logan was terrific. He was on time, very professional, and reviewed the whole operation of my 30 year old double doors. I needed some maintenance and he gave me good information and quotes. He represents the company well! Lynn E
Margaret Haybittle
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt and knowledgeable service
Technicians: Logan - Lead Technician
Service: Garage Door Repair
Kim Cassino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very happy with the quick response I received when making an appointment. The technician was very knowledgeable and got the job done quickly.
Technicians: Logan - Lead Technician
Service: Garage Door Repair
David Petrou
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision has been servicing and maintaining my garage door for several years now. Their work is always prompt, thorough and reasonable priced. I particularly appreciate the professionalism of Logan, our most recent serviceman. He did an excellent job, all in under an hour. There's no other garage door service in the Palm Beach area I would use!
Technicians: Logan - Lead Technician
Service: Garage Door Opener Install
Charles Prosser
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our Service Tech, Login Kruse was very helpful explaining how the door works, its parts and who they all work together. I am very pleased with his work and professionalism. I will be using your services again.
Mel Abfier
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Always there when you need them. Service with a pleasure.
John Howland
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Logan arrived right on time, quickly got to the root of the problem and fixed it. While here he noted that the rollers were really worn out and offered to replace them. I agreed to the price and the job was done on the spot. Logan really knows what he’s doing and is pleasant to deal with. I have company coming for the holiday so the prompt and professional service is really appreciated.
Julie Santucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Called Precision early on Monday morning for a malfunctioning garage door and they were able to provide a technician (Logan) within a matter of hours. Great service, fixed the problem right away, easy to pay, just all-around great service. Highly recommended.
Technicians: Logan - Lead Technician
Service: Garage Door Repair
Robert Ganger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Logan Kruse took a call for what I believed was a routine service for a garage door that refused to open. I hadn't noticed that a cable had broken, on a door installed by the former head of the Army Corps of Engineers (during or after WW1.) It is located in a four car garage that was built shortly after WW2. I was told that the system was discontinued in the mid-1950s. It lasted for over 70 years. My wife and I decided to replace all four garage doors with a new system, and Mr. Kruse called two associates who worked for many hours to design and order a complete replacement package. It doesn't get any better than that!
Noreen Modlinski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Logan was great! Explained everything about my doors and how they work and should be maintained. I replaced springs, rollers, openers, ect
Technicians: Logan - Lead Technician
Service: Garage Door Repair
Product: Belt Drive Garage Door Opener
Judith Zych
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Logan the service technician was well groomed, knowledgeable and efficient. Its only been 2 days but everything seems to be done correctly. Also arrived in a timely manner. I will recommend your company.
Technicians: Logan - Lead Technician
Service: Broken Garage Door Spring Repair
Dawn Farrell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
the workers were great.... timely and efficient... did a super job... we are grateful for the convenience...
Technicians: Logan - Lead Technician
Service: Garage Door Opener Install
Product: Garage Door Opener
Tom G.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called Precision at 9 a.m. and the tech (Logan) arrived at 10:30 a.m. the same day! Great response time!! He replaced the springs and rollers, explained everything and did an outstanding job. I will call them again if the situation ever arises. Thank you for great service. Tom
George Black
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Saw the add on the Web noting the location was close. Read a bunch of the reviews and gave y’all a call. Pleasant phone call and Service person was right on time. Had the pleasure of getting Logan K as my Service Professional. He diagnosed my door problems and gave me three options of repair. He was pleasant and professional. I got some business cards from him and will share with my neighbors.
Technicians: Logan - Lead Technician
Service: Garage Door Opener Install
Product: Garage Door Opener
Denise Brousseau
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Received an Email about Precision Door Services that offered a free service call so I made an appointment. My garage door was originally installed back in 2016 so thought is was a great idea to make sure everything was working correctly. I was lucky to have had a great technician by the name of Logan Kruse - he was professional and had great knowledge about garage doors in general. His explanation of certain functions was easy to comprehend. He made some recommendations that were reasonable and a few minor adjustments were made during my service call. I plan on completing other recommendations in the near future and will request that Logan Kruse is my service technician. He was awesome !!!!!!
Technicians: Logan - Lead Technician
Service: Garage Door Repair
License
Contractor License#U-22629 / #23-GD-22889-R / #MC2200041