Should of been 5 stars. The installers didn't leave the paperwork for the inspector. I also thought I was getting key pads. I also wasn't aware I could upgrade so I could operate with my phone. Sales should step up their game.

- Gary Minder

Very good door engineer. He arrive on time and explained everything he needed to do clearly. Door now opens very quietly - but now, it makes a few New noises & rattles as its closing!

- Alan Lambert

The staff did make the difference; starting from the office to the very nice technician assigned to do the work. Ken Odierno is a real professional, knowledgeable and very humble.

- Sam Varghese

Very knowledgeable and experienced. Was a breeze scheduling appointment on website that was located just by googling garbage door spring repair. Provided 2 hrs time window and called to let me know when they were on their way. And this was needed on a Sunday!!! Thank you!

- Terry Osowski

I gave this score because although the crew was great, friendly and courteous, I did mention that the garage floor and driveway had just been finished. When the work was completed, I noticed deep scratches in the new floor. The following day, I noticed several more. The floor should have been protected since I brought it to their attention prior to them beginning the work.

- Viktoria Andrade

both nathan and jeff were very professional and did the work with a great attitude. All was checked and asked for customer to review. Would definitely recommend this team.

- Dianne Meier

The technician named Ken arrived and was able to quickly identify and fix the problem. He was very personable and efficient. Tom

- Tom Schrade

A great job! Our technician, Rony, was fantastic.

- Jon Karol

The service I received was fast and very professional. I called first thing in the morning and they arrived as scheduled later in the afternoon, calling before hand to be sure I was available. They say you get what you pay for in services today and this is very true of Precision. They are extremely through in their inspection process and you pay for that service. And they "will" find anything and everything that your garage door may need now or may need in the future. So they offer 3 options to their customers, as to not sticker shock them too much. All three options are high, but as noted they are very professional and knowledgeable and know their stuff. So for that, they get four stars from me.

- Jeffrey Wells

Friendly informative, and patient. Good job.

- Barbara Anderson

The repairman arrived on time and did a professional repair and installation. He gave instructions for use before leaving.

- Mary Kelly

Five stars

- Stanley Wilson

easy to make an appointment, service tech arrived as previously advised, problem quickly resolved and received an overall evaluation of the door and the opener.

- David Wright

The cost seemed pretty high. But over all I was very happy with this company! I would recommend to everyone.

- Darryl Troy

Hello! Thank you so much for your feedback and thank you for using our company. Please let us know if you need anything in the future.

Had a great experience scheduling the appointment, they were very educated about my issue and were able to get a technician out the next day. The tech was on on time! He called and quoted me a price for two springs that needed to be replaced, so I approved and he installed. After the work was done, he called back and said he actually had to use bigger springs and they were about $70 more than quoted. I stated that I would not pay the additional amount, because I didn't approve those springs and he should have known this garage door needed those bigger springs from the get go. After a long conversation, he was able to edit the price to the originally quoted price. It wasn't the best experience, but they did the work in a timely manner.

- Emily Clapper

Alex who was my technician provided a professional and courteous service. He took the time to explain and offer insightful advice. I took a star not due to Alex but the pricing, which was high to fix the issue; without any parts replacement. (also the price was higher than another major competitor with similar level of service, which I used in the past). I would definitely reconsider and recommend Precision in the future because of experienced technicians like Alex.

- PK

Alex provided the repair to our garage door today. Springs needed to be replaced. He was excellent and ensured everything operated properly before leaving. The only reason a 4 star and not a 5 was not Alex, but because the pricing was a bit higher than expected. The range for springs quoted is broad - $109-$189 if I recall. Of course, my springs were at the higher end. I was able to describe the garage door and size, with that information, I anticipated a tightened up quote. The price was roughly $100 more than the competition. However, with that said, if these springs do have a cycle life upwards of 20,000 cycles compared to the competition which is closer to 10,000 cycles, then it is well worth it. Only time will tell! Also, another primary reason I chose Precision - they offered a Military discount which I greatly appreciate as a veteran! Many companies do not and that is valuable to me, not just the 10%, but being appreciated goes a long way. Thank you Precision and thank you Alex!

- Dan Grippo

Noah Nelson came to my house as scheduled. He was professional and thorough. I received a written estimate by email in a timely manner. I have not made a final decision as of yet as i'm entertaining other estimates but Precision will certainly be considered.

- Gary Chin

purchased springs

- Muddluluru Satish

Excellent job getting here for a repair that had us left with 2 cars stuck in the garage. Eric was very good. He did not expect to do a larger job and therefore did not have the brackets needed. Luckily he was able to utilize what we had in the garage.

- Tom Hetzel

Good Service, Fast, Reasonable, Professional.

- Todd Scarpaci

Advertisement in the clipper was easy to read...

- Sharon Joyner

Very fast and professional service...

- Courtney Clement

We were very pleased with the work that was done on our garage door. We were very pleased with the work Alex did on our garage door. We will recommend your company to whoever needs garage door repair. Thank you, Ruthe

- Gerald Pautz

My overall experience was positive.

- Stephen Cummings

The service was great. Our opener blew up around noon. By 2:30 our tech Bobby showed up and within 45 minutes the new opener was up and running. Great Job! Highly recommend your service!

- Eric & debra Seidel

My service technician was Noah Nelson. He had the company truck so I wasn't to worried. Plus Noah was so nice and professional I felt comfortable.

- Wanda Granda

Your service person was on time & well presented, we were just hoping that there was a repair solution to our garage door situation, rather than replacing the entire door. Thanks for the speedy estimates!

- Dave Vantosky

Alex was very polite and answered any questions I had. He was very professional and stuck to his business.

- Mike Rogers

Sean and his assistant were affable and courteous. They explained options and were professional in their job.

- Bill Bolinder