Problem was solved with my garage door, Chris was very professional and did a great job. Thank you

- Stephanie Gentile

Alex & Partner were exceptional. Very professional & explained all repair's that were done in detail. They are an asset to your company. I will, without a doubt, call Precision Garage Door for future repairs/service.

- Joann Sastoque

Everything was good. The Tech came on time. Kart (?) was very knowledgeable about prices and extremely pleasant to speak with. he knew the business

- Nancy Delirant

The courtesy and expertise exhibited by the staff, from the receptionist to the technicians, is an excellent reason to be a customer. There is never a long wait for service and there is never a need to be reluctant to call for service. The technicians complete their work in an expeditious manner and make certain that all works correctly before leaving.

- Betty Birnant

Was very knowledgeable he did a great job.

- John Sharpe

Technician (Thomas Wich) did an excellent job repairing our garage doors. I will ask for him when I call Precision if they are ever needed again in my home. Service call was made at 8:13, and (just as promised) technician called at 9:43 to advise he would arrive in 35 minutes, which was in the first part of the 10:00 - noon window committed to by the company. Great job Precision!

- Marc Strich

Saw the truck around my neighborhood. Excellent service. Your representative was very professional.

- Henry Torres

They were great to work with they showed up when they said they were coming. They didn’t try to up sell me and just fixed the door I sure would recommend them to anyone ????

- Susan Holmes

karter , a fine individual knowledgeable and easy to explain the issues. process wa swell done and executed to fine operational state.

- John Fedel

Jose E. was professional and friendly. He diagnosed and fixed the problem efficiently, and I'm happy I chose Precision Door Service.

- Mike Martin

Tyler came out the same day and fixed our garage door. Quick and professional service. Thank you.

- Christopher Boyd

Technician Karter came out the same day I called for some minor warranty work. He was very honest, professional, and cordial.

- Barry Sherman

Called for service on a Sunday afternoon. The technician was at our home within a few hours, as promised. Communication was excellent, service was superb! Mike G was professional, courteous, and customer-focused. Quality of work was exceptional. I highly recommend “Precision Garage Door Service” when the need arises.

- Steve Weiss

Tim was very knowledgeable and fixed the problem right away.

- Jennifer Ahern

My garage door would not go up this morning, either automatically or manually. The previous owner had put a sticker for Precision on the inside of the garage door, so I called and by mid-afternoon Tyler had arrived. The damage was serious, mostly due to age, including one spring completely snapped. Tyler explained everything thoroughly, replaced both springs and other parts, and made sure I knew how to work it even when power was out. Terrific experience, I know who I'm calling next time I need work done on my garage door.

- Michelle Gouin

No effort to repair the opener. A lot of effort to sell me springs and a new opener though. When I told the tech the Liftmaster customer service rep suggested removing the cover and inspecting the gear or replacing the motherboard I was informed Precision doesn’t do that. Would have been nice to know before spending good money on a useless service call.

- William Faber

When the springs on my garage door broke, I called Precision who installed my beautiful new garage door about 5-years ago. They responded very promptly and were on-site in about an hour from my call. My service technician Jose did an exceptional job of repairing the door and installing the new springs to get me operational again. He was professional, courteous, his work was neat and he made sure everything was running perfectly before he left.

- John-Paul Venanzi

Julio was very pleasant and helpful.

- Michael Tillett

The 5 star rating is for Karter. He was outstanding, very personable and friendly. He explained what probably caused the motor to die. He inspected our whole system and gave us 3 different recommendations to choose from. He did his best to give us the best price possible. That is important to us as we are seniors, retired living on a fixed income. Besides a new opener he replaced the springs, gave it a tuneup, helped us to link our phones to the opener and showed us how the app works. Karter is a credit to your company. My only complaint is PRICE. I understand that eveything id expensive these days but I believe something can be done price wise to assist us seniors. Overall the 5 STAR rating is well deserved.

- Mike Dibilio

Outstanding service. My garage door broke at 8:00am on a Saturday morning. I called Precision at 8:30, they were at my house by 9:30. Julio was fabulous. He explained the problem, offered me options and gave me a detailed cost estimate. He fixed all of the problems in 1 1/2 hours. I highly recommend Precision.

- Donna Mansolillo

Excellent customer service. Tom was very professional and did an outstanding job on repairing our garage door. After the repairs, he cleaned garage floor and driveway areas too.

- Jerry Nicholas

Solid on all levels. Top expertise; best workmanship. Karter Sims is a credit to your business.

- Francis Masone

A complete price gouging. Had service performed by another company after your estimate. Wanted me to have repairs that were not necessary. Springs fixed at much lower price

- Elise Workman

Your technician Tom W. was Great. Knowledgeable, neat ,trustworthy and friendly. I wish all contractors were like him. I would highly recommend your company to my friends and neighbors.

- Robert Stone

I have used other Precision franchises. When my 26 year old spring broke I called and they sent someone within 3 hours. Chris was prompt and thorough. His explanation of our issues were very clear. We elected to just replace the immediate broken parts. He was not pushy about the other recommended items but he showed me every part and why it will be necessary in the future. Then he completed the work quickly and quietly. The price was a bit more than I hoped but still within reason for the immediate service.

- Steve B

I have had my garage repaired twice in the last 15 years. This was my first experience with a knowledgeable company representative who explain the reason for the repair and more importantly reasons for the failure. I was very pleased with his recommendation and am completely satisfied with the work that was done.

- Brian Goins

Look no further if your garage door is in need of repair. I called Precision Garage Door Service and received not only courteous service but immediate availability as well. Chris, the technician from Precision, was polite and extremely knowledgeable. I was given options regarding my repair and was able to chose which service fit my needs. I highly recommend Precision Garage Door Service. My garage door has never worked so well in many years. Thank you to Chris for a job well done.

- M. Crow

Very professional and work was done quickly. He explained what he did with a demonstration. He also recommended maintenance every 6 months and identified possible future problems including prices.

- Rosalinda Fernandez

The lead service technician, Merrick Gayle, was very professional during his visit to our home to repair our garage door that was no longer opening. In no time, Merrick had the garage door replaced with new hardware and lubricated; leaving it functioning better than when the home was first purchased back in 2015. His explanations were very well articulated and his willingness to provide us with answers to our questions was very insightful. In my opinion, he went up and beyond the call of duty, fixing the tension of the cabling/chain, aligning both sensors, lubricated all necessary areas of the garage door and even added a wire management cover to keep the cabling tidy. We had an amazing experience and plan on reaching out again to Precision Garage Door Solutions for additional work. We will certainly ask for Merrick!

- Diego Uribe

I just wanted to say how professional Thomas Wich was. He called to let us know when he would arrive, listened to our concern’s and made the repair in a timely manner. Thanks again.

- Robert Blatchford