Garage Door Repair in Palm Beach, Martin & Broward Counties - Page 138

Dennis Forgione

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Robert, my technician was very professional, friendly, and knowledgable on the installation a of new garage door at my residence. This level of service and professionalism is a rare commodity in Florida. I will definitely recommend him and Precision to my neighbors. 5 stars !

Angelo Annunziato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

ROBERT IS AN EXCELLENT SALESMAN. POLITE, KNOWLEDGEABLE, WELL GROOMED. HE GAVE ME SEVERAL ESTIMATES FOR INSTALLING A GARAGE DOOR WITH SEVERAL OPTIONS. MY WIFE AND I ARE DISCUSSING WHETHER OR NOT TO GO AHEAD WITH THE PURCHASE. IF WE DO, YOU WILL BE THE COMPANY WE SELECT. I GIVE ROBERT ASTROLOGO A 5 STAR RATING. ANGELO A. ANNUNZIATO

Josh Fenton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Today I had the pleasure of having Precision Door Service complete a spring replacement on our garage door. The technician (Eric D.) was fantastic. He called when he was about 20 minutes away, showed up on time, was courteous, professional, and did an absolutely perfect job. He even left the work area cleaner than it was when he arrived. Of all the times I've ever had any in-home service performed, this was hands-down the best experience I've ever had. I would recommend Eric and Precision to everyone who has any issues with their garage door.

Carey Campbell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Noah Nelson was the tech sent to my house. He called me the day before & introduced himself, and the day of to give me a window of when he would arrive (a short time, maybe 2 hrs max). Then he called when he was on his way! He was polite, knowledgeable and very pleasant. (And very calm when my old motor smoked so bad it looked like it was about to catch fire.) He was able to fix everything and install a new motor in about an hour- without any mess at all. You could only tell he had been there because my door works perfectly now. I highly recommend Precision and Noah Nelson in particular. This was the best service I have had from any company - they are truly pros who earned my business!

Tom Helms

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five Stars - quick, professional and courteous. Hector was great!

Rich Esposito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars. Hector was very professional & explained the choices I had regarding repair or replacing my old door opener. I decided on replacing the old door opener with a new one. Hector was very efficient & had my new opener up & running in less than an hour. Would not hesitate to recommend Precision Door!

Juanita Reid-forbes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was happy choosing "Precision" for my garage door repair. Technician "Hector" was very friendly and professional. I was comfortable having him in my home. I admire your company's policy of providing the customer with your Technician's bio prior to the appointment date.

Andrea Borghi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Noah Wonderful Job Quick - Clean - Fast - Self Driven

Evelyn Udell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bobby was very professional in addressing the problem of our very old and broken door. He fixed it so that it is down as we await the new door that we need. He explained the process of needing a permit and gave us a time frame of about 3 weeks for delivery and installation.

Hernan Casanova

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional grade work they came on time and clean after them self I definitely enjoy do business with this company excellent service good job!

Doug Palumbo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you to our Service Technition Hector for his knowledge and expertise. He handled our job like a pro should. We would hire this company again! Thank you for a job well done! Sincerely, Doug Palumbo

John Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The best service I have ever had. The Technician, Noah Nelson, was good, fast and did a great job. He would get six stars if it were up to me. Thank you Jack Murphy

Ellin & emilio Mourlot

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bobby is great, knows his trade, was on time and profession

Sandra & Steven Brodsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They called and showed up which is more than you can expect these days. The tech was very nice and gave us a price before attempting to do the job. We would definitely use this company again.

Michael Shaev

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars, no question technician was polite, informative, and very professional

Anne Cadwalader

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional: called before appointment to let me know he was on his way,introduced himself,very though assessment of our problem, gave me several options , explained the costs and warranty completely and had the new garage opener installed in 45 minutes. I wish more companies operated like Precision!

Enrique & christina Casanova

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision on recommendation from neighbor and response from phone to door less than 2 hours. I thought all I needed was a new belt (broken in half ) but Eric explained that the whole unit must be replaced. It was only 12yrs old so I guess it was time. After a price shock, new Garage door opener was up and running in 1 hour. very happy with service.. Thanks Eric....

BJ Helfer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex was excellent. We are very pleased and will be happy to recommend Precision! Thank you.

Joe Hagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We would like to thank you for coming out so fast to replace our door opener.The technician was very polite and made sure everything was picked up and had no problem taking the old opener with him. Eric went through all the design features of the new system and made sure we were comfortable with it operations. We would recommend your business to friends. I would rate our service as a 5.

Cathy Frisosky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Have had Precision Garage door systems now at two homes we have lived at. The systems are extremely quiet and never had any issues with them once they were installed. Every service technician that has come to our home whether to install or give an estimate has been kind, courteous, and very knowledgeable. Would recommend Precision Door Service for any garage door issues/problems!

Diane Askey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I did notice the marked vehicle and the employees identified themselves from Precision Garage Door. The door installation seems to have been done correctly, i.e. it works. The Heritage 3000 door I bought is beautiful and the dark brown goes well with the trim on my house. I called the salesman & ordered the door on March 18, 2015. The door was not installed until May 4, 2015, since the style & color I wanted was a special order. The salesman told me it would take 3 weeks "max." Due to the delay & to the fact that the co. had more than 50% of the cost of the door which means I had lost use of in my investment account, the co. gave me a 50.00 discount on the price. I thought this was fair & even generous. When the installer arrived, he was repeatedly rude. He was surprised that some cabinets & shelving outside the track of the door had to be removed in order to do the installation. The salesman had included this service at no extra charge and referenced it on the invoice. He objected to the "discounted" price I received(I had a coupon from one of your ads which the salesman had honored); he objected to no added charge for the items to be removed to allow for installation; he complained about being asked to haul away the shelving; but, he did take whatever wouldn't fit easily in my trash can; he objected to the balance due as his invoice differed from mine by the 50.00 discount Dawn had given me; I made him a copy of the invoice & gave it to him with my credit card; then, he said: "and you want to pay with a credit card?" I had planned to give him a 20.00 tip for the extra, unexpected work; but, with his surly attitude, I didn't. He did advise that my current door opener was old prior to installation. After installation, he said, "It won't last long. It will probably fail when you need it most." The price of a new one was either 499.00 or 599.00; I don't remember exactly. I said it was working fine before. He said he "didn't touch it" except to disconnect & reconnect it to the new door(I think that's touching it; but, I didn't say anything). Some lumber was taken off the top of my shelving & put outside with my OK. Bobby's helper moved it back into the garage when the job was completed. I asked him to put it back on top of the shelving as I had to park my car where he had stacked it. Bobby said, "I was going to leave it outside; he was nice enough to bring it in for you." They did pick it up & put it back on top of the remaining shelving. Then, Bobby's helper(we were never introduced) said that, with vibration, 'the lumber will probably fall off & hit your car. You should throw it away." I was glad to see them and their "attitude" leave. Later that night, I find an e-mail invoice with the technician's recommendations that my door opener had failed 7 tests, including a loose wire. Couldn't he have tightened that when he was here? The alarming part is that the salesman inspected my door & opener at the initial sales appointment & rated 5 of those same 7 items as "pass" as opposed to "fail." That inspection was on March 12, 2015. The two tests the opener failed at that time had to do with safety eyes & safety reverse. I believe my door opener does not have the photoelectric cells to meet that test. It's just not equipped to do that. I believe that the invoice after the job was done was the final insult. The salesman, Robert, was very knowledgeable & accomodating. Dawn in your office was equally pleasant, helpful, and definitely customer-service oriented. Robert should have told Bobby about the extra work that would be required; so that he was not "blindsided' when he arrived. Dawn should have sent Bobby the same invoice I had in order to avoid confusion when it came time for payment. Bobby should have expressed his anger at someone other than me. The price I paid and the discounts I received were none of his business. How I paid was also none of his business. The lack of internal communication that caused his anger was not my fault either. His anger should not have been directed at me. He even complained about the "late start". I set the appt. for 1:00 PM; he arrived about 1:40 or 1:45. I deeply resent the "scare tactic" used by sending me an invoice where the door opener failed all 7 tests when only a few weeks earlier it had passed inspection. With that, Bobby lost all credibility with me. Only time will tell how long the garage door opener will last. I won't be calling Precision to replace it if/when it fails I gave you 3 stars because I believe I got a beautiful door at a good price and the installation itself seemed to be professional & well done. I was impressed with the salesman who is a good advocate for your company. It's unfortunate that your technician's attitude left a really negative impression of your company. On a positive note, they did clean up after the installation very well & were generally polite when I offered them water or other accomodations.

Susan Andreoni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service and VERY professional.. You will always reach a REAL person when you call, service is scheduled immediately, technician's arrive on time (and they're very nice and do a great job).. Love the immediate email confirmation(s) regarding appointments and service, as well as the picture/bio of your scheduled technician so you know WHO and what to expect upon their arrival.

Sol and wendy Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric had me first on the list and I appreciate that. He was very quick to figure it out and did everything that needed to be done. Including getting all of my transmitters to work for both of my doors.

Anthony Perez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hello. Tech that performed door overhaul was Noah. Very knowledgable, professional and very thorough. Garage door not opening and he suggested that the door needed an overhaul rebuild. After the rebuild the door is operating 100%. Very happy customer. Rate your company and tech a solid 5. Thanks again for the assistance.

Steve Wittenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

VERY PLEASED

Joe Halgus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five stars. Bobby came out on a Sunday, no extra charge, called a half hour before he would arrive and worked quickly and neatly to replace the spring on our overhead garage door. Thank you to Precision for a great job!

Carol Berthiaume

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a competitor provide a repair and the garage door broke a couple of years later. When Noah arrived to access the issues he took a few minutes and offered me 3 options. I elected the overhaul and the quality of the replacement parts was far superior that what was previously provided by the competitor. He also replaced the broken rubber, an item I was told in the past could not be done. Noah was professional, thorough, knowledgeable and there's a lifetime guarantee on the parts to boot.

Richard Drew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and painless. I would recommend this company without hesitation. Fast and effective service.

Andreas Eberhardt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly and helpful staff. We have been very pleased with the service. best, Andreas 5 stars for the technician who visited us today.

Bea Legato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is my second experience with Precision Garage Door Service and the experience was wonderful, especially with my Technician, Roberto Rivera, who is always punctual and courteous and explains in detail what I need to know, in a way that I can understand. I highly recommend your service and of course, Roberto. Thank you,