Read what people are saying
about Precision Garage Door

Thank you.

- Terri Kraft

Prompt professional and explanatory! Very pleased.

- Diane Cannella

Jose was very courteous. He also took the time to explain my options. Refreshing to have a technician with such goo manners.

- Lynn O'brien

Great tuneup of a very noise garage door

- Ken Barlow

This has been the worst customer service experience I have had in a long time. 4 weeks AFTER the salesman's explicit assurance that he can have the door installed in 3 weeks (7 weeks total) and it is finally installed. However, the locking mechanism is already broke (installed less than 12 hours). The worst part is the customer service. My order got placed a week after purchase, not the next day like I was told. Never received a phone call for an update. Tried calling the salesman directly twice (call me with any questions!) with no answer. Finally got a hold of the office and whoever I talked to was down right rude. By the end of the conversation, she told me she would call me by March 6th. March 11th and still no call. I called that day and was informed that door was in and we could schedule the install. When I asked why she hadn't called like promised, she told me that she "had a stack of invoices to get through." Good to know where I rank. March 18th comes around to get the door installed. Techs show up at 330 in the afternoon and inform me it will be around a 5 hour install. After they start working, they find out that the door order is the WRONG SIZE. Tech tells me that he called the office and she will call me in the morning. Next morning comes and, you guessed it, I received NO phone call. I called and was put on hold so she could call the tech and get the information to order the right door. When asked why this was not already taken care of, was informed that she is not sure why and that she has no answers for me at this time. She, finally, calls me an hour later and informs me the door will be in the next Tuesday and she would like to schedule me for Wednesday afternoon install. March 25th comes around. They arrive at 230pm. They finish up after 9pm. When demonstrating the door, the roller keeps coming off the track. 4 extra screws and 30 min later, "it should work, but let us know." When asked if he they work late like this usually, tech informs me no and that my job should've been schedule for morning so they could've been done by 5pm. Come this morning, March 26th. Not even 12 hours after completed install. Take my recycling out. Open the door and then shut the door. I then look over to wonder why it is not latching, the latch is bent and twisted and not functioning. At this point, I can not ever reccomend this company.

- Brady Kappes

Ken was an outstanding technician. He was professional and knowledgeable. He installed a new opener and explained the process thoroughly.

- Lisa Webb

Never have I have such a great experience with a company than I had with Precision Door. These people know how to provide excellent service to their customers. From the beginning, Jim the salesman ,Jessica in facilities,Marek and Jason who installed the door all were knowledgeable and professional. I highly recommend this company.

- Jon Gustafson

Super great folks here! Excellent communication with Actual, Live people who then follow through by being perfectly on time & well prepared to do the job. Jeff is Awesome! Knowledgeable, very competent, fast, friendly - it doesn’t get any better than this! Definitely put your trust in these people! I’ll never call any other garage door company! 5 STARS!

- J Sims

Professional informative service technician.

- Philip Medeiros

Our community selected Precision as the go to company for our garage doors. We did so because the other companies we interviewed either didn't really care, they were too expensive and they were not as throughout in following up. We care about customer service and we have had several doors installed in our community and there is only one cosmetic issue with one. It's not operational thing, strictly cosmetic as I mentioned. Its the way a molding was installed over the garage itself. I was reassure they would correct it as Adam who installed my door said that was not right. In any event, Adam was punctual and after the installation he explained everything. The Hurricane doors need a little extra attention for lubricating hinges and arms that connect to the wheels every 3 months or so. Everything was clearly explained and this install could not have gone smoother.

- Rick Tugman

Excellent service! Same day service call!

- Ruben Freyre

Jose, was very professional and knowledgeable.

- Francisco Muniz

Jose Espinoza was a godsend the door itself was okay just need new springs and replaced all moving parts saving $ Thanks for the honesty means a lot. Highly recommend Precision door service.

- Thomas Mccourt

Jeff showed up on time. He was kind enough to exam the whole garage door. Explained everything in full detail. Actually gave me an itemized estimate first and then left it up to me on what I could afford and what needed to be done. Jeff was very respectful and a real genuine person. I would certainly recommend this company to anybody looking for an excellent job to be done on their home.

- Pat Barnes

Michah is very knowledgeable, professional and friendly. It was a pleasure doing business with him. We highly recommend him.

- Cathy and Richie

Jose was very thorough.Did a great job and explained everything I might need.

- Patrick Biase

Quick, clean and efficient. Needed springs, cables, belt drives

- Margaret Kinnaird

Jose Espinoza did an amazing job installing my new garage door opener today. He was on time, professional, polite and very thorough. I would highly recommend Jose and Precision Door Service for your garage door needs.

- Richard Jankus

Jeff Brown was prompt courteous and informative

- Edward Okin

The team did a nice job. Got here the same day I called and new garage opener was installed that afternoon. Very efficient.

- Dave Glantz

Bill always is pleasant and fast. He explains everything so I understand what is happening with the door.

- Mark Farrell

Chose because of positive customer reviews.

- Bruce Jacobs

The technician,Jeff Brown arrived within 2 hours of me calling for garage door repair. He did an excellent job and repaired the door and replaced the springs quickly. I would recommend Precision Door and Jeff Brown to others.

- Paul Meyer

Jeff was very professional and courteous. Thank you for providing such quality work

- Kathy Hillman

Technician was great. Explained everything.

- Mark Backhus

Great same day service with options for additional repairs when needed.

- Andrea Phaneuf

Jose was very courteous and professional, he explained everything to us before he started the job. I would definitely recommend him to my family and friends

- Isabel Deliso

I replaced one garage door opener about 5 years ago...did the works with new springs, upgraded rollers, and new belt drive motor. Zero issues and super quiet...we have bedrooms above garage so it is wonderful. We use our secondary garage door less, but when the old system went down I just called them again and in 2 hours they were here and another 2 hours they were done.

- Bryan Jandorf

Service was excellent !!! Technician was polite and knowledgeable

- Michael Cinicolo

Highly recommended by neighbor Excellent service , friendly, professional and do exceptional work

- Jacqueline Jones