I had a wheel come off the track & when I went to pop it back, it fell off the spindle with ball bearings everywhere. I found Precision online & called around 11am for a repair. By 1:30 Noah arrived (30min early). He did a quick inspection & noted a frayed cable along with other wheels that should be replaced. He took the time to explain all the suggested work & why it needed to be done. He was very polite & professional and finished the job in under 45min. I was impressed with the appointment confirmation email that told me who would be coming along with their picture & bio. Within minutes of Noah pulling away, I had an emailed invoice & a followup email from the company owner! Any future problems...I won't hesitate to call this company again or recommend them to anyone.

- Rae Brewer

My technician was Alex B. He was on time courteous, friendly, explained the problem and give the price upfront. He also took the time to show me how to do maintenance on the garage door. I am totally satisfied with my technician, the service and price. 5 STARS!!!!!

- Karen Parente

Needed a quick week end appointment to fix garage door opener. Alex was on time the next day. Fixed the problem in 10 minutes. Excellent technician. Will use him in any future repairs.

- Mike Tarr

Once again Alex came out and fixed our problem. He is professional, nice and knowledgable. Great job!

- Mark & michelle Atlas

Bobby arrived on time, Sunday morning and assessed the problem quickly. He replaced my damaged unit in less than one hour. He was very thorough and made sure everything was operational and reviewed the new operating procedures for programming the the remote units for each of my cars. He cleaned up after himself and did the best job of any service techs I've had come to my home. Will refer him to all my neighbors. Took a handful of his business cards

- David Keindl

5 Stars! We are very happy with the outcome of our broken garage door opener. Alex was professional and went over and above to make sure we were happy customers. He took the time to explain everything. Precision took care of us and we love the new product. Thank you!!

- Mark & michelle Atlas

I was very impressed with the website and the ease with making a service call. The fact that you can see who is coming to your house before you get that call certainly adds to the companies credibility. The service person, Noah, was very personable, and knowledgeable. Within the first few minutes, I could tell that he was very professional and was interested in providing quality service to his customers for his company. I was impressed with tis company and it's employees.

- Jim Fraley

Sorry I took so long to respond. Robert was here last Saturday. This was the happiest service call I ever had. They called when they were on their way. Got here on time. EXPLAINED EVERYTHING !!! Work was done very efficiently. They also gave me some tips on how to maintain, and improve the performance of my garage door. Will definitely recommend. Definitely want Robert back. Very nice, very professional, totally competent. Thanks for a great experience ! Lucia Sheppard

- Lucia Sheppard

5 Stars, job done well, repairman professional, I did not expect the cost would be what it was/is... OH Well.. I would call you again...

- Peter Gregory

Bobby has just installed a new garage door for me. He is professional, helpful, and skillful. The new door is smooth and quiet. Bobby has done a spectacular job.

- Tiger Li

Very professional grade work they came on time and clean after them self I definitely enjoy do business with this company excellent service good job!

- Hernan Casanova

Very professional: called before appointment to let me know he was on his way,introduced himself,very though assessment of our problem, gave me several options , explained the costs and warranty completely and had the new garage opener installed in 45 minutes. I wish more companies operated like Precision!

- Anne Cadwalader

I did notice the marked vehicle and the employees identified themselves from Precision Garage Door. The door installation seems to have been done correctly, i.e. it works. The Heritage 3000 door I bought is beautiful and the dark brown goes well with the trim on my house. I called the salesman & ordered the door on March 18, 2015. The door was not installed until May 4, 2015, since the style & color I wanted was a special order. The salesman told me it would take 3 weeks "max." Due to the delay & to the fact that the co. had more than 50% of the cost of the door which means I had lost use of in my investment account, the co. gave me a 50.00 discount on the price. I thought this was fair & even generous. When the installer arrived, he was repeatedly rude. He was surprised that some cabinets & shelving outside the track of the door had to be removed in order to do the installation. The salesman had included this service at no extra charge and referenced it on the invoice. He objected to the "discounted" price I received(I had a coupon from one of your ads which the salesman had honored); he objected to no added charge for the items to be removed to allow for installation; he complained about being asked to haul away the shelving; but, he did take whatever wouldn't fit easily in my trash can; he objected to the balance due as his invoice differed from mine by the 50.00 discount Dawn had given me; I made him a copy of the invoice & gave it to him with my credit card; then, he said: "and you want to pay with a credit card?" I had planned to give him a 20.00 tip for the extra, unexpected work; but, with his surly attitude, I didn't. He did advise that my current door opener was old prior to installation. After installation, he said, "It won't last long. It will probably fail when you need it most." The price of a new one was either 499.00 or 599.00; I don't remember exactly. I said it was working fine before. He said he "didn't touch it" except to disconnect & reconnect it to the new door(I think that's touching it; but, I didn't say anything). Some lumber was taken off the top of my shelving & put outside with my OK. Bobby's helper moved it back into the garage when the job was completed. I asked him to put it back on top of the shelving as I had to park my car where he had stacked it. Bobby said, "I was going to leave it outside; he was nice enough to bring it in for you." They did pick it up & put it back on top of the remaining shelving. Then, Bobby's helper(we were never introduced) said that, with vibration, 'the lumber will probably fall off & hit your car. You should throw it away." I was glad to see them and their "attitude" leave. Later that night, I find an e-mail invoice with the technician's recommendations that my door opener had failed 7 tests, including a loose wire. Couldn't he have tightened that when he was here? The alarming part is that the salesman inspected my door & opener at the initial sales appointment & rated 5 of those same 7 items as "pass" as opposed to "fail." That inspection was on March 12, 2015. The two tests the opener failed at that time had to do with safety eyes & safety reverse. I believe my door opener does not have the photoelectric cells to meet that test. It's just not equipped to do that. I believe that the invoice after the job was done was the final insult. The salesman, Robert, was very knowledgeable & accomodating. Dawn in your office was equally pleasant, helpful, and definitely customer-service oriented. Robert should have told Bobby about the extra work that would be required; so that he was not "blindsided' when he arrived. Dawn should have sent Bobby the same invoice I had in order to avoid confusion when it came time for payment. Bobby should have expressed his anger at someone other than me. The price I paid and the discounts I received were none of his business. How I paid was also none of his business. The lack of internal communication that caused his anger was not my fault either. His anger should not have been directed at me. He even complained about the "late start". I set the appt. for 1:00 PM; he arrived about 1:40 or 1:45. I deeply resent the "scare tactic" used by sending me an invoice where the door opener failed all 7 tests when only a few weeks earlier it had passed inspection. With that, Bobby lost all credibility with me. Only time will tell how long the garage door opener will last. I won't be calling Precision to replace it if/when it fails I gave you 3 stars because I believe I got a beautiful door at a good price and the installation itself seemed to be professional & well done. I was impressed with the salesman who is a good advocate for your company. It's unfortunate that your technician's attitude left a really negative impression of your company. On a positive note, they did clean up after the installation very well & were generally polite when I offered them water or other accomodations.

- Diane Askey

Excellent customer service and VERY professional.. You will always reach a REAL person when you call, service is scheduled immediately, technician's arrive on time (and they're very nice and do a great job).. Love the immediate email confirmation(s) regarding appointments and service, as well as the picture/bio of your scheduled technician so you know WHO and what to expect upon their arrival.

- Susan Andreoni

Very happy with the service done in my garage! Alex is very professional.... I will call you guys in the future for sure if I need a garage door service.

- Mariela Castells

Awesome company. We had our garage door replaced a year ago & that was a great experience so we went back when our door stopped half way up. Noah replaced our motor today. It's amazing that they carry everything in their truck. I was very impressed with how quickly he installed the new motor. I will keep coming back for any garage door needs. Very professional company to work with & very nice technicians.

- Lisa Albritton

I chose Precision Door because they were sensitive to my situation that my cars were trapped and we could not go to work. They responded quickly. I had already contacted another well-known company and they could not service my door in a reasonable amount of time, so I contacted Precision. The technician I had was Alex B. and he handled his job in a very professional manner and was able to get the door open so we could get our cars out. The door required some major repair which he did and showed great concern as to how the door was working before he left.

- Janice Schmidt

I was so impressed with the technician, Alex. He arrived promptly, explained my options and completed the job precisely. I am aware I need to purchase a new door and feel confident in choosing you to do the job. Technically proficient and completely professional, Alex did a great job.

- Arlene Salabert

Very cordial, very professional

- Carmen Gabino

Noah Nelson came to my house as scheduled. He was professional and thorough. I received a written estimate by email in a timely manner. I have not made a final decision as of yet as i'm entertaining other estimates but Precision will certainly be considered.

- Gary Chin

Your technician, Noah, did a great job installing the new garage door opener. He arrived early and finished quickly. I would recommend your company to friends.

- James Johnson

Good day, I was pulling into my driveway when I saw a Precision truck driving by. I backed out and chased the truck down the block, lol. Bob introduced himself and I informed him that my garage door was working intermittently. He immediately came back to my home with me and I pointed out the problem-my springs were cracked. Bob repaired by springs in less than 30 minutes! Bob was very professional, courteous, friendly and polite! I am so grateful that Bob replaced by springs-everything work perfectly now! Thank you so much. Beverly, Weston, FL

- Beverly Richards

Noah was punctual, efficient and polite. I will definitely , will recommend you guys . Thanks a lot !

- Giovanny Bello

Service is very good. *****

- Ruben Estabillo

At this time, we have only requested an estimate for a new replacement garage door.

- Michael Monagle

Noah was a good guy. He was very fair and did the job professionally, and he gave me the feeling that he did care about the job he was performing. I will be asking for Noah when the time comes for a service call on my new opener. It was not a good day for me and Noah was very respectful of that.... Thanks man.

- Shawn Norris

Thanks for your prompt service in being available to send someone out the day I called. Your email confirmation of the appointment and the photo of Noah was amazing - I've never received that communication from any other company. Noah was professional and explained what needed to be repaired as well as what needed to be replaced. When he finished, our garage door worked like a charm.

- Alison Jevizian

Our service man, Noah, was earlier than promised , polite, professional, & he carefully explained what we needed . He answered all our questions clearly and he made us feel valued as a customer. We highly recommend your company for quality & service.

- Bob Adelman

Very easy to make appointments. Liked that they sent confirmation email with photos of technicians. Called 30 minutes before arrival and showed up clean and on time.

- Jodi Rosen

Noah was great. Very honest with the condition of our door. Not trying to sell us on repairs that weren't needed. I like the email that came ahead of time telling who the technician would be with pictures of the workers. Very professional all around.

- Farrell & jennifer Antecol