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I made an appointment online and followed up with a phone call to Precision with the brand (Genie) and model of my malfunctioning opener. I was assured that all Techs were experienced and familiar with all brands. Tech took one look at the opener and commented "that thing is ancient." In fact it was installed 10/2021. He then asked "how many times per day is the door used" and before I could answer he said "and tell the truth." He made a couple of adjustments and identified a broken part in the opener. He process a bill for $300 and a quote for a new opener for $1,200. I then called Genie in hopes of purchasing the broken part. They informed me that it was still under warranty and they will send me an entire new unit for an $18 shipping charge. Two days later it arrived and I installed it myself in about 15 minutes. I thought Precision Garage Door Service of South Florida understood industry warranties more than a homeowner, but I guess not. I regret ever calling Precision.

- Ron DeGrazia

I called for an estimate, and a technician named Roman Pauly arrived within 20 minutes. He is very polite and explained what was going on with my old garage opener, quoted a very reasonable price, and in one and a half hours, he was done.

- Jennie Brusca

In 2019, we had Precision Garage Doors put in 2 doors for us for $5900. They did an excellent job. We just got a quote from them for 2 more of the exact same doors; guess how much? In 6 years the price tripled!! They just quoted $17,600. Won't be happening in this lifetime. The 1 star is for the price.

- Patty Hall

We are very sorry that everything has gone up since 2019, we wish it wasn't the case. The doors we quoted you were insulated vs the uninsulated ones you received in 2019, that are no longer manufactured.

I was out of town when my wife called and said the garage door would not close. She sent me a photo of what looked like a broken drive belt. I made a call for service and within 2 hours the door was repaired. Folks, it doesn't get much better than that!

- Charles Kiss

Excellent service call and reasonable.

- Randall Comer

WOW, called about getting an appointment for a non working garage door opener. The lovey lady taking the call arranged for a technician visit the same day. The opener was 20+ years old and we decided on getting it replaced. Tyrone explained purchase options and installed our choice. He thoroughly explained the operation of the new door opener and all of its features. Tyrone, you were an absolute delight to work with. This review is entirely unsolicited and from grateful customers. Paul Hood

- Paul Hood

Jose Espinoza is a very reliable and professional technician. I will be requesting him when I call for additional service. He explained to me and pointed out the deficiencies, and gave me a quote. He is very nice and trustworthy.

- Kathy Haering

Excellent service. Service technician (Dave) was personable and professional, and clearly described the work being done.

- Peter Lynch

Ramon was considerate of my time, called before to confirm, showed up and handled the repair with professionalism and patience. Would definitely recommend.

- Kathryn H

I have been using this company Precision Garage door for years. They are professional and dependable. My technician this time was David Hoffa. David explained everything to me. David was very knowledgeable and organized. My installation was perfect. Great company. Highly recommended!

- Jim Mercurio

Precision came out on Sunday and expertly repaired my garage door which had a broken spring. My technician, Michael Gervais, was professional, knowledgeable and courteous. I was most happy to have them come out without an extra charge for the weekend.

- Karen Woodard

I have used Precision several times for service and repair of my garage door. The technicians are always courteous and do their work in a professional manner. I have never had to have them come back to redo their work, they do it correctly the first time. I'm sure you could find someone to do it for less money but for me the service offered is well worth the expense.

- Frank Pellegrino

Julio Julio showed up on time instantly diagnosed the problem talked it over explained it to me obviously was an expert at his work he left the job nice and clean the door now well I would recommend your company and Julio to my friends if they were in need of a garage door repair

- Lee Lemelin

great

- Mike Santomenna

Jose was very polite and pleasant to speak with! Thank you

- Nancy Busque

Service man was great despite not knowing our equipment well. The billing process is not great. There is too much focus on trying to sell additional features or charge more fora garage door reset that takes 5 minutes.

- Becky Galvin

installer Chris was very knowledgeable and efficient. He know what he needed to do, did it very well and cleaned up after himself.

- Don Simons

Thank you Tyrone it was a pleasure to meet you today and my husband and I are looking forward to having you help us in the future.

- Kathleen Pierce

Quick response on a Saturday and Logan, the service rep, did an outstanding and very professional job for us. Also, since we had not used Precision before, it was very impressive that prior to his arrival they sent his photo and bio so we were assured that he was from the company. Well done Logan and Precision and rest assured we will use your Company for all future issues.

- Michael Donn

Installed new springs and door does not open all the way on initial try Mus close and reopen to have door go all way up Not acceptable Paid $900 for services Need remedied asap

- Edward Yen

Communication was excellent,the service was professional and the cost was reasonable. Based upon my experience I would recommend Precision to any of my friends.

- Robert Mccafferty

I was able to get an appointment promptly. The technician Logan was terrific. He was on time, very professional, and reviewed the whole operation of my 30 year old double doors. I needed some maintenance and he gave me good information and quotes. He represents the company well! Lynn E

- Lynn E

I recently had the pleasure of experiencing exceptional service from a technician, Willie Rodriquez at Precision Door Service of South Florida. From the moment he arrived, his professionalism and expertise were evident. He quickly diagnosed the issue with my garage door and provided a clear explanation of the necessary repairs. Willie was courteous, efficient, and went above and beyond to ensure everything was working perfectly before he left. His attention to detail and commitment to customer satisfaction truly sets him apart. I couldn't be more pleased with the service I received and highly recommend Precision Door Service of South Florida for any garage door needs.

- Gregory Buta

Adrian was here on time and very nice. He helped me make sure my kittens did not run outside while doing his work. He really knows his product and is very nice to the customer. He is able to explain the issues to the customer very easily. I actually needed more than a new keypad and he was able to make all the repairs at once without having to make another appointment. He is a very good representative for Precision Garage Doors. Thank you Adrian

- Jane Mead

Our tech Adrian Esquivel was top notch. He was extremely knowledgeable and very polite and respectful. He explained to us why we were having all the malfunctions and replaced our lift motor. With this we got new remotes, new keypad and a new wall switch. I have used Precision in the past and have been quite pleased each time.

- Marguerite Chesney

Great company Tim, called this afternoon and 2 hours later your technician was here. Tyrane Burton was very professional and quick solved the issue. We highly recommend Precision Garage Door.

- Anita Knopf

You guys are the best!

- Ronald Chizzick

Our Service Tech, Login Kruse was very helpful explaining how the door works, its parts and who they all work together. I am very pleased with his work and professionalism. I will be using your services again.

- Charles Prosser

I am very pleased with the services and completed work of Precision. The office personnel did a nice job, were pleasant and answered all of my questions. Technician Tyler Wakefield kept me informed of his arrival. He did a complete analysis of our garage door and opener before he gave us recommendations to consider as solutions. By listening to our concerns, he gave us 2 solutions to consider. With a couple of questions answered we chose one of the 2 solutions, since it was exactly what we needed to fix our garage opener and door. He did not overwhelm us with options so it was easy to make a decision. However, he was clear that if we wanted further options he would provide them. He completed the work in a timely manner and then met with us to go over the work. Tyler was very pleasant and professional as he completed the analysis and work. I highly recommend Precision Garage Door Service.

- Cathy Timmerman

2nd time I needed door fixed… and Alex was there that afternoon. As always he was very professional, knowledgeable, and answered all of my questions. You should be proud of employees like Alex!

- Robert Plotkin