Precision Overhead Garage Door Service of West Palm Beach

I e-mailed Precision doors on Sunday for a non urgent matter. They called me back within 30 minutes and set the appointment for Monday. My technician was Hector who was very professional and did a great job he was great I would highly recommend Precision doors to anyone.

- John Delmar

The statement service 24/7, was a drawing point. Unfortunately, we had to wait until morning to have the work done. In all fairness it was 9pm when we called. The door was fixed 13 hours later and the service man was very good. Thank you.

- Sarah Redding

The 5 star rated

- Kevin Mccann

The presentation, the graphics and information that is provided and available for customers to read and make an informed decision. The service was for the garage door, it would not close completely and the wire was tangled with the pole, the tracks were also misaligned. This occurred in the evening and we were not willing to leave the garage door open all night. We placed a call and based on our previous expereince with Hector, we requested him again and as the previous time it was an excellent experience, Hector's work is second to none. Again, thank you for your patience, understanding and professionalism.

- Marisol Urena

HECTOR WAS VERY CORDIAL AND NEW RIGHT AWAY THE PROBLEM WITH THE GARAGE DOOR. SPRINGS AND ROLLERS WERE REPLACED IN A TIMELY MANNER. I WILL RECOMMEND PRECISION IF A CHANCE WILL PRESENT ITSELF TO MY NEIGHBORS.

- Julio Arias

From the first call to the completion of the repair, everything went as promised. That's a rare customer experience these days. I highly recommend you. Eric was professional, friendly, clean and polite. Well done.

- Ron Glassman

Precision door repaired my garage door after I was somewhat skeptical. They came within the time frame promised. Once here they were very professional and polite. There was a misunderstanding that we had in price, but it was immediately taken care of. I will again call them should I need repairs done as they were very fair, apologetic, accommodating, thorough and especially prompt. It is always a pleasure doing business with people who are as customer service oriented as they are. I RECOMMEND THEM 100%........DO YOURSELF A FAVOR AND CALL THEM!!!!! Thank you Precision!!!!

- Susan Casson

I choose your company because of how well organized and detailed your web site is and availability. The technician was very knowledgeable and professional we discussed the issues at hand and after weighing my options, I decided that my best course of action both equipment and financially was to replace the garage door openner. In a matter of minutes, the job was completed, I was given detailed instructions on how to properly operate the equipment as well. Overall rating would have been a ten. Thank you Hector!!!

- Marisol Urena

Work was done promptly and professionally. I was pleased with the end product. I will use you again and I will recommend you.

- Roy Vrchota

In 2011, we had Precision Garage Door install an opener, rollers, spring, cable & keypad at our home in TN - we were extremely happy with the service & the quality of the operation of installed parts. We transferred to FL 12/2014 needed a new garage door opener, rollers, & keypad so we called Precision - Eric was the technician came and we were extremely happy with his honesty and workmanship. On 5-4-2015 called Precision - bottom panel of exiting door was rotted and wanted to replace the panel if possible or get a price on replacing door entirely. Robert Astrologo came out - after researching he determined the panel couldn't be replaced - so quoted the price of a new door. He also addressed the issue with the rotting bottom panel on the old door - I was thrilled that there was a solution (water puddles so he showed me how the door could be installed to hit the garage floor instead of the driveway). Also indicated that he would order wider trim that wraps around the outside of the garage - this would eliminate the need to make repairs/touch ups after door was installed...of coarse I wanted to have the new door installed - it solved all the problems and more!! 5-27-2015 Bobby the installer arrived with the new door. We discussed the install and I reviewed the "special installation" instructions as per the salesman Robert. I was informed that it would violate code and that they could not install the door as I had been told. In addition, the wider trim wasn't anything that they could do as well. Bobby called Robert and he denied ever saying any of this to me??? Where would a homeowner without construction knowledge come up with this. Robert called Bobby back later and indicated that he had the water issue only with me??? I did have the door installed b/c they had $900 of my money and I didn't want to deal with return fees or whatever might come up. Bottom Line: I felt violated being called a liar and being lied to. Bobby the technician was excellent with the installation of the door, very understanding - never accused me of lying. If you are considering calling Precision - I would recommend Bobby or Eric. Run from Robert! Before the technicians left I had a phone conversation with the franchise owner. He apologize for the entire situation and agreed that Robert was the master mind behind the "solution" to my problem b/c the common homeowner would not have that type of construction knowledge. Nothing was offered to me for having to deal with this but in the end we are extremely happy with the door - it is quiet, efficient and looks great.

- Cathy Frisosky

I do appreciate very much, the professionalism and knowledge that was displayed by Mr. Sean McCarthy and Mr. Dustin. We give them SIX STARS. They were also very friendly and courteous. It was a great pleasure doing business with your company.

- Stephen Dean

I could not be more pleased with the two replacement garage doors, Robert, Bobby, and Andrew were perfect and professional. An awesome job, nothing but praises, not one issue from start to finish. Would recommend Precision over the other 2 companies I consulted, not even close! Cool, quiet, sturdy, doors with over the top install and sales, what else can I say!

- Charles Payne

very professional service from Hector Rivera. I called early AM. Had an appointment that afternoon Tech was very knowledgeable, took the time to explain what service i needed and my system is working like new!!

- Michael Nissenbaum

Five Stars - quick, professional and courteous. Hector was great!

- Tom Helms

Called Precision on recommendation from neighbor and response from phone to door less than 2 hours. I thought all I needed was a new belt (broken in half ) but Eric explained that the whole unit must be replaced. It was only 12yrs old so I guess it was time. After a price shock, new Garage door opener was up and running in 1 hour. very happy with service.. Thanks Eric....

- Enrique & christina Casanova

Have had Precision Garage door systems now at two homes we have lived at. The systems are extremely quiet and never had any issues with them once they were installed. Every service technician that has come to our home whether to install or give an estimate has been kind, courteous, and very knowledgeable. Would recommend Precision Door Service for any garage door issues/problems!

- Cathy Frisosky

Five stars. Bobby came out on a Sunday, no extra charge, called a half hour before he would arrive and worked quickly and neatly to replace the spring on our overhead garage door. Thank you to Precision for a great job!

- Joe Halgus

After deciding to not replace my motor in Precision's prior visit to install new springs and overhaul my door within the past couple of months, I concluded this month that it would be a wise investment. Sean handled my job extremely well, scheduling a time on Saturday morning that was convenient for our family. He was very skillful, knowledgeable, and personable in all that he did, and I was again a very satisfied customer. I recommend Precision without hesitation to anyone needing garage doors serviced or replaced. They are experts in their craft and exceptionally customer-focused, making it a very rewarding experience to use their services.

- Test Test

Precision technician Bobby - knowledgeable and friendly - arrived as scheduled and immediately began his assessment of our inoperable garage door opener. He clearly explained why it was not working and what could be done repair-wise and he answered our questions. Given the age of the unit and what it would take to repair it, he recommended replacing it and we agreed. He efficiently and capably installed the opener/track, sensors, wall switch and outdoor keypad. He reviewed each of these components with us and set the code for the keypad. We now have a new, quiet unit with features the old unit didn't have. We should add that we received an email prior to the service call, and after, including our paid invoice. Don't hesitate contacting Precision.

- Maggie Sinclair

Great Service from Precision Door! Bobby came out to fix an older model that I had, I didn't have the funds to get a brand new one at the time, but he did some adjustments and it runs great! He explained how a new system would be in my best interest seeing that I had old springs, and he did a great job! Thanks, Bobby!

- Susan M.

Making appointment was quick and easy, everything happened as planned. Hector called to confirm arrival time, evaluated my needs and completely explained 3 options (good,better and best) When agreed he was one part short, said would go to shop and return in one hour, he did and with partner (Adam). Job was completed in 1 1/2 hour with great professional quality. On scale 1 to 5 I give a 6

- Paul Cunningham

My spring broke and was replaced within 4 hours of my call by Mr Dennison. A definite 5 star service.

- Lowell Thompson

I had used Bobby before at another home years ago and he did a very good job and i saved his number. I called Bobby and he coordinated a morning appointment the following day. He had nothing but positive praise for precision which I take as important. Bobby let me know the time that he would be here the next morning and proceded to replace door opener with belt drive, opening pad, safety beam at bottom, programed 2 cars and explained everything to me in a professional manner, and cleaned up garage. Bobby gets the highest score you have for performance, 5. I can see that that your company is successful due to good management, employees like Bobby and attractive vehicles. You can be assured that I will promote your company to my golfing buddies at PGA NATIONAL.

- bill creasey

Eric D. and Hector R. arrived at their scheduled time. The technicians were very polite and professional. They clearly explained the work that had to be done and presented me with different options. Eric and Hector did an excellent job.

- Donald Bandel

great service

- Tony Savarese

Called in a.m., tech arrived that afternoon. Very happy with service performed by Bobby. In and out under 1 hour. Awesome service. Better than 5 stars. Thank you!

- Joy Baroni

Your techs were on time and completed the work entirely to my satisfaction. They were extremely corteous and very professional. I would not hesitate to recommend them to any of my friends.

- John Connelly

great service, friendly and on time !

- Marylin & Gil Rand

We were very pleased with the work that was done on our garage door. We were very pleased with the work Alex did on our garage door. We will recommend your company to whoever needs garage door repair. Thank you, Ruthe

- Gerald Pautz

Excellent service, professional work and 100% customer satisfaction

- Carlos Baena