Read what people are saying
about Precision Garage Door
Precision Garage Door of South Floridahas received 4490 reviews, averaging 4.94 Stars:
Stuart, FL
Hollywood, FL
Our technician, Jose, was very professional and knowledgeable. He called ahead to notify that he was on the way and he arrived on time. He explained our repair options clearly and did a great job of answering all my questions. I’m very satisfied with the job.
- Albert Alvarez
Hobe Sound, FL
William was prompt, friendly and explained our garage door problem thoroughly. Thank you William @ precision.
- Dan & nina Veenhuis
Lake Worth, FL
Jeff provides excellent service. Arrived early and did a great job.
- Kelly Fenimore
Product:
Jupiter, FL
Your service rep Jeff was fantastic I recommend you all the time now I own the Old Dixie Cafe in Hobe Sound see a lot of people
- Terry Rose
West Palm Beach, FL
Fast and accessible service rep Great job
- Andley Jamieson
Wellington, FL
We just had a complete new door and motor installed and everything went perfectly from start to finish. Everyone was very kind, professional and the entire process was explained well and went perfectly according to schedule. We couldn’t be happier with our new door and with everyone at Precision for their superb service!
- Jamie Mclaughlin
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Fort Lauderdale, FL
Great garage doors and excellent service
- Lori Lyons
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Coral Springs, FL
Great service! I would recommend this company to all my friends. 2 hours and excellent job in done.
- Viktoriya Nalivayko
West Palm Beach, FL
Very professional.
- Harold Sevland
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Fort Lauderdale, FL
Both technicians very nice and helpful
- Donna Sassano
Fort Lauderdale, FL
excellent service. thanks
- Jose Salazar
Fort Lauderdale, FL
Precision responded quickly and very efficiently. Jose called before coming and quickly diagnosed the problem. He gave me 3 repair options. I was very pleased with service tech interface and the repair
- Jim Fraley
Palm City, FL
Excellent service and honest assessment
- Debbie Cioffoletti
Delray Beach, FL
Very professional and knowledgeable. I highly recommend.
- Catherine Willner
Product:
Jupiter, FL
Ken O was great! Professional, personable and very knowledgeable! He is an asset to your company.
- Martin Van vliet
Parkland, FL
Thank you.
- Terri Kraft
Product:
Pompano Beach, FL
Prompt professional and explanatory! Very pleased.
- Diane Cannella
Jupiter, FL
Jose was very courteous. He also took the time to explain my options. Refreshing to have a technician with such goo manners.
- Lynn O'brien
Delray Beach, FL
Great tuneup of a very noise garage door
- Ken Barlow
North Palm Beach, FL
This has been the worst customer service experience I have had in a long time. 4 weeks AFTER the salesman's explicit assurance that he can have the door installed in 3 weeks (7 weeks total) and it is finally installed. However, the locking mechanism is already broke (installed less than 12 hours). The worst part is the customer service. My order got placed a week after purchase, not the next day like I was told. Never received a phone call for an update. Tried calling the salesman directly twice (call me with any questions!) with no answer. Finally got a hold of the office and whoever I talked to was down right rude. By the end of the conversation, she told me she would call me by March 6th. March 11th and still no call. I called that day and was informed that door was in and we could schedule the install. When I asked why she hadn't called like promised, she told me that she "had a stack of invoices to get through." Good to know where I rank. March 18th comes around to get the door installed. Techs show up at 330 in the afternoon and inform me it will be around a 5 hour install. After they start working, they find out that the door order is the WRONG SIZE. Tech tells me that he called the office and she will call me in the morning. Next morning comes and, you guessed it, I received NO phone call. I called and was put on hold so she could call the tech and get the information to order the right door. When asked why this was not already taken care of, was informed that she is not sure why and that she has no answers for me at this time. She, finally, calls me an hour later and informs me the door will be in the next Tuesday and she would like to schedule me for Wednesday afternoon install. March 25th comes around. They arrive at 230pm. They finish up after 9pm. When demonstrating the door, the roller keeps coming off the track. 4 extra screws and 30 min later, "it should work, but let us know." When asked if he they work late like this usually, tech informs me no and that my job should've been schedule for morning so they could've been done by 5pm. Come this morning, March 26th. Not even 12 hours after completed install. Take my recycling out. Open the door and then shut the door. I then look over to wonder why it is not latching, the latch is bent and twisted and not functioning. At this point, I can not ever reccomend this company.
- Brady Kappes
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Palm City, FL
Ken was an outstanding technician. He was professional and knowledgeable. He installed a new opener and explained the process thoroughly.
- Lisa Webb
Boynton Beach, FL
Never have I have such a great experience with a company than I had with Precision Door. These people know how to provide excellent service to their customers. From the beginning, Jim the salesman ,Jessica in facilities,Marek and Jason who installed the door all were knowledgeable and professional. I highly recommend this company.
- Jon Gustafson
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Technicians: Merrick - Senior Lead Technician
Hobe Sound, FL
Super great folks here! Excellent communication with Actual, Live people who then follow through by being perfectly on time & well prepared to do the job. Jeff is Awesome! Knowledgeable, very competent, fast, friendly - it doesn’t get any better than this! Definitely put your trust in these people! I’ll never call any other garage door company! 5 STARS!
- J Sims
Product:
Stuart, FL
Professional informative service technician.
- Philip Medeiros
Boca Raton, FL
Our community selected Precision as the go to company for our garage doors. We did so because the other companies we interviewed either didn't really care, they were too expensive and they were not as throughout in following up. We care about customer service and we have had several doors installed in our community and there is only one cosmetic issue with one. It's not operational thing, strictly cosmetic as I mentioned. Its the way a molding was installed over the garage itself. I was reassure they would correct it as Adam who installed my door said that was not right. In any event, Adam was punctual and after the installation he explained everything. The Hurricane doors need a little extra attention for lubricating hinges and arms that connect to the wheels every 3 months or so. Everything was clearly explained and this install could not have gone smoother.
- Rick Tugman
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Hollywood, FL
Excellent service! Same day service call!
- Ruben Freyre
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Boynton Beach, FL
Jose, was very professional and knowledgeable.
- Francisco Muniz
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Technicians: Jose - Lead Technician - IDEA Certified
West Palm Beach, FL
Jose Espinoza was a godsend the door itself was okay just need new springs and replaced all moving parts saving $ Thanks for the honesty means a lot. Highly recommend Precision door service.
- Thomas Mccourt
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Technicians: Jose - Lead Technician - IDEA Certified
Palm Beach Gardens, FL
Jeff showed up on time. He was kind enough to exam the whole garage door. Explained everything in full detail. Actually gave me an itemized estimate first and then left it up to me on what I could afford and what needed to be done. Jeff was very respectful and a real genuine person. I would certainly recommend this company to anybody looking for an excellent job to be done on their home.
- Pat Barnes
Product:
Professional company with great service thank you Ken O.
- Jim Mercurio